Shake Shack Cardiff Review - Great for Families

With a special birthday in the house we decided to hit the town and celebrate with a spot of shopping and a meal, so we got the kids together and they chose to visit the Shake Shack in Cardiff.

Located on the second floor of the St David’s Centre it was ideally situated for our birthday treat. There are three Shake Shack restaurants in London and the only other in the UK is in Cardiff. With a branch so close, and as a family who love burgers, we just had to go!

We arrived in the afternoon and we had no trouble finding a table with enough space to cater for our large brood plus a highchair.The kids were pretty excited, as you can see.

Ordering can be quite overwhelming with all the children deciding what they want at once and with loads of questions about the things on the menu but it was made super easy by Craig who came over and seated us. He got down to their level and took a really fabulous approach to catering for their wants and needs. He established that our visit was for a birthday and showed a real interest in the birthday girl’s day. I must say that visiting restaurants can be a bit of a nightmare with children in tow but Craig made all the difference between a chaotic visit and a stress free and relaxed meal. He really was a credit to the Shake Shack.

The usual ordering system is through a tillpoint at the front of the restaurant where upon ordering you are given a buzzer device that alerts you when your order is ready.

Whilst the kids chose some fabulously sumptuous milkshakes I opted for a traditional Root Beer which came bottled to add to the American diner feel.

The menus consist of a variety of burgers and hot dogs, all freshly made and superbly presented in a traditional American style. The cheesy chips were pretty awesome!

The staff were super helpful and upon request they brought the smallest member of the family a small pot of fries so that she was able to enjoy a cooled down meal at the same time as the rest of us.

Even the fussy eater was able to be specific in ordering his hot dog with only ketchup and cucumber.

I opted for the Shake Stack, a cheeseburger and ‘shroom burger topped with lettuce, tomato, pickles with the special Shake Shack sauce… it was pretty delicious.

We finished our meal with some delicious Concretes (a frozen custard alternative to ice cream) which the chain has become famous for. These were the highlight for the kids!

All of the kids. 🙂

All in all it was a fab visit and a real birthday treat, everyone left with thoughts of returning. We did find the menu a little expensive but the quality of the food, the outstanding service and cleanliness of the restaurant reflected this as well worth it.

It’s so nice to go to a place which is both accommodating and welcoming to children and this is an absolute strong point of the Shake Shack which we delightfully found out.

Shake Shack, Upper Grand Arcade, St David’s Shopping Centre, Cardiff, CF10 2EF.
It’s open Monday to Saturday 11am-9.30pm and Sundays 11am-8pm.

Disclosure: As a real treat, Shake Shack Cardiff invited us as guests but this is an honest review and we were planning to go there soon anyway. As a family, we couldn’t recommend somewhere we wouldn’t go ourselves and next time we’ll be paying as the kids want to go back soon!

We also enjoyed visiting Treetop Adventure Golf in Cardiff last year, tried an Xscape Reality Challenge in Cardiff and Eden has taken some beautiful photos at Cardiff Bay.